COVID-19’s impact on organizations has been unprecedented. With employees dispersed and working remote, leaders have had to adapt, and as the year comes to an end many will be pivoting from responding to the changes brought on by the pandemic to learning how to thrive in this “new normal.”
Kotter and Entromy conducted a study to see how organizations have addressed changes in 2020 and what impact these responses have had on employees, both positive and negative. The study also uncovered anticipated changes in 2021 and what leadership and organizations need to do to ensure they are prepared for these changes.
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